front office reception course
 
 
 
 
 
 
 
 
 
 
 

  front office - hotel reception course
 
hotel reception course
Mackintosh | Courses | Front Office / Hotel Reception
   
FRONT OFFICE / HOTEL RECEPTION View Course List
   
Course Fees and Dates
Domestic Fee: $ 395  
       
Course Length:
6 Nights
   
Night Times :
6 pm to 9 pm
   
   

If you are looking for a career or part-time work in a Front Office or Hotel Reception position or to update your current skill set, this course will provide you with all of the necessary theoretical knowledge and practical skills.  Being on the front line in the Accommodation industry requires knowledge, poise and technical skill.  With a wide range of practical and technical skills you will become a valuable prospective employee in a truly vibrant sector of the Hospitality Industry.

This course is delivered on campus in our modern computer laboratory as evening classes three nights a week for two weeks.  You will learn about and develop skills with current, popular reservations software.  This industry relevant training ensures that you will gain all of the theoretical knowledge and practical skills that you will need to function at a professional level from day one.

Upon achieving the outcomes of the course you will attain a Certificate of Attainment.

Mackintosh College has strong Industry links in the Gold Coast region.  Our trainers are professionals in their fields and area an excellent source of information, advice or even referrals concerning positions available.  We demonstrate a very high employment rate thanks to the high quality of training provided.  The college also provides a Job Club service for those students requiring extra support to prepare for and gain employment.



COURSE CONTENT

Subjects
FIDELIO computer system
Guest Relations
Cross-Cultural Communications
Law & Industrial Relations
The Hospitality Industry
Reservation Procedures
Check In / Check Out
Telephone Service & Techniques
Prepare for Guest Arrival
Welcome & Register Guests
Organise Guest Departure
Prepare Records & Reports
Room Allocations
Guest Accounts
Hotel Security
Group / Tour Bookings
Concierge / Valet Duties
Free Job Placement Assistance


 

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