The following enrolment agreement must be read and signed in order for the application to be accepted by Mackintosh International College (Australia). If you have any questions or require assistance while completing this application form and agreement, please speak with your agent or contact the college on +61 75521 0144 or email info@mackintosh.edu.au

AGREEMENT CONDITIONS
This Enrolment Agreement may be terminated by Mackintosh International College (Australia) Pty Ltd in any of the following circumstances:
a. Failure of the student to meet minimum progress standards or attendance
b. Failure of the student to adhere to rules, regulations, policies and procedures as outlined by the college
c. Failure of the student to pay the required fees; or
d. The unavailability of a program/course for any reason whatsoever.

The exact definition of a course should be defined as, “the entire scheduled total of tuition enrolled to undertake and complete at Mackintosh International College (Australia) Pty Ltd.”

FEES AND CHARGES
I undertake to diligently pay the fees and charges of Mackintosh International College (Australia) Pty Ltd as prescribed and or as amended if required during the tenure of my course.

For the purposes of this agreement, fees and charges include but are not limited to; tuition fees, application and materials fees, excursion and related expenses, graduation attire, OSHC and Homestay fees (where appropriate). It is the student’s responsibility to be aware of payment deadlines and be aware of college policies relating to payments.

Payment Schedules
All fees and dues payable shall be made to Mackintosh College. Failure to meet payment deadlines may result in the student being suspended from attending studies being undertaken at that time. For those on student visas, this will result in non-attendance which needs to be reported to the Department of Immigration and Multicultural and Indigenous Affairs (D.I.M.I.A) which by law requires every international student on a student visa to maintain a minimum of 80% attendance in their course. Please see ATTENDANCE & ACADEMIC PERFORMANCE below.

Students on payment plans wishing to withdraw from their course prior to completion will be required to pay 50% of their total remaining tuition fees plus an additional $150 administration fee. These fees must be paid within 30 days of the withdrawal date of the course. Failure to pay these fees may result in any one or all of the following:
a. Any statements of attainment of results will be withheld until payment is received.
b. The debt will be transferred to Mackintosh College’s debt collection agency. The full costs of which will be borne by the student.
c. The student’s enrollment will be cancelled which will be reported to D.I.M.I.A. This may result in the student’s visa being withdrawn.
d. Students with unpaid fees will not be permitted to re-enrol in any course at Mackintosh College.

REFUND POLICY

Full Refund of Tuition Fee
1. A student will be entitled to a refund of fees in the following circumstances:

(a) If the student's application for visa is rejected. And in this case 1(a) (i), (ii), (iii), (iv) and (v) apply
(i) The written application for a refund must be received within 28 days (inclusive) of the visa application being rejected. Tuition fees will be refunded in full within 28 days (inclusive) of receipt of an application (made in writing) for a refund (less an administrative fee of AUD$120).
ii) Written applications for a refund request received after 28 days (inclusive) of the visa application being rejected incur a 75% refund of tuition fees and will be refunded after 28 days (inclusive) of receipt of an application (made in writing) for a refund (plus an administrative fee of AUD$120).
(iii) Application fee and Accommodation Placement fee are not refundable.
(iv) Written proof of visa rejection must be presented.
(v) Overseas Student Health Cover will be refunded by the College or health fund (whichever applies) within 28 days (inclusive) if a student cancels before the start of the course.

(b) If Mackintosh College (Australia) Pty Ltd is unable to deliver the course in which the student has enrolled.
(i) In the case of 1(b) all monies paid will be refunded in full within 14 days (inclusive)
(ii) Mackintosh may offer another course or part thereof in replacement of the original course. Where this is agreed on by both the college and the student, the college will not be liable for refund of the original course monies.

Partial refund of Tuition Fee
2. A partial refund may be granted if written notice of cancellation is received by Mackintosh international College (Australia) Pty Ltd, as in the following circumstances;

(a) If cancellation is made more than 28 days before the commencement of the course, a refund of 75% of tuition fees may be refunded.
(b) If cancellation is made less than 28 days (inclusive) but no less than 7 days before the commencement of the course, a refund of 65% of tuition fees may be refunded
(c) And, if partial refund is approved, or if the course ceases to be delivered.
(i) partial refunds will be paid within 28 days (inclusive) of receipt of the necessary written refund application
(ii) the retained amount will not exceed 12 weeks' tuition fee

No refunds will apply in the following circumstances
3. An application for refund will not be considered in any of the following circumstances

(a) If the student cancels or withdraws enrolment after the start of the course or within 7 days of the commencement of a course in which he/she is enrolled
(b) If the student takes unauthorised leave during the course
(c) If the student is excluded by Mackintosh International College (Australia) or has a visa cancelled by the Australian Department of Immigration, Multicultural and Indigenous Affairs due to failure to meet course requirements such as unsatisfactory attendance, inappropriate behaviour or unsatisfactory academic performance.
(d) For fraudulent or forged applications which led to the enrolment being accepted.
(e) For application, accommodation placement, the first two weeks of prepaid homestay or airport pickup fees, regardless of written notice period.
(f) For public holidays in Australia or official closures of Mackintosh International College (Australia) Pty Ltd for term breaks or the annual College conference
(g) If the student cancels Overseas Student Health Cover after the course starts

Processing of Refunds
4. Applications for refunds will be assessed by and paid at the sole discretion of the College Board of Mackintosh International College (Australia) Pty Ltd. And,

(a) The timelines for approved refunds are mentioned above
(b) Refunds are paid to the person / organisation responsible for the initial payment of fees
(c) Refunds are issued via Electronic Funds Transfer (EFT)

Transfer/exchange and early completion of courses
Once a course has commenced students are permitted to transfer to another field of study after providing a written request to Mackintosh International College (Australia) Pty Ltd management, however course transfers or exchanges between students is not permitted. Only exchanges between immediate family (i.e., husband, wife, brother, sister) are permitted within 2 months of the original course cancellation date.

Changes of faculty courses or early completion of English and entry into a Certificate or Diploma course (full or partial) incur an administration fee of $120 This is subject to an English proficiency test provided internally by Mackintosh International College (Australia) Pty Ltd.

English proficiency tests for students requesting early termination of their allocated English Course will be charged an administration and teachers fee of $100 per test.

AGENTS
All agents representing students must make themselves known on the students enrolment form or they will not be eligible for a commission payment if they approach the college after the students CoE has been issued. Although Mackintosh International College (Australia) Pty Ltd will endeavor to do its best to administer efficient student and agent relationships, the College cannot be held responsible for agents who do not fill in their own personal information when enrolling a new student.

Current students enrolled at Mackintosh International College (Australia) Pty Ltd cannot apply or support the College as an agent.

ATTENDANCE & ACADEMIC PERFORMANCE
Mackintosh College believes that good attendance is necessary for successful progress in academic studies. The Department of Immigration and Multicultural and Indigenous Affairs (D.I.M.I.A) requires every international student on a student visa to maintain a minimum of 80% attendance in their course. The college is obliged by Australian Law to report bad attendance and unsatisfactory academic performance of students on Student Visas to the Immigration Department (D.I.M.I.A).
Medical certificates must be obtained for sick days and the college must be phoned when students expect to be absent due to sickness. Work does not give students an excuse for absence. Students on student visas can only work a maximum of 20 hours per week and this MUST BE OUTSIDE COLLEGE TIME.

ALLOCATION OF CERTIFICATES/DIPLOMAS
Upon successful completion of the program, the student will be issued with a Diploma/Certification & Summary of Completed Modules. By accepting the student’s Enrolment Application, Mackintosh International College does not warrant or represent that the student is suitable for the program, or will successfully complete the program or find employment upon completion of the program.

Additional Certificates
Mackintosh College is able to print additional or replacement certificates for students on request. Costs of these vary, please see the Mackintosh website www.mackintosh.edu.au for more details.

Mackintosh College will not issue statements of attainment or certificates to students who have outstanding fees.

CHANGE OF ADDRESS
It is the duty of the student to provide the college with up to date contact details. Any changes in contact details should be updated with student services within 3 days of the change occurring.

RULES & REGULATIONS

If this application is accepted, the student agrees to abide by the rules of the College as set out in the Student Handbook. Students of Mackintosh International College (Australia) Pty Ltd need to attend class regularly and carry out the instructions of the management and staff while on the College premises.

CONSUMER PROTECTION
(a) Nothing in this agreement removes the right to take further action under Australia's consumer protection laws.
(b) The dispute resolution process of Mackintosh International College (Australia) Pty Ltd does not limit the student's right to pursue other legal remedies.
(c) If a student requires assistance from outside Mackintosh International College (Australia) Pty Ltd they have the option to contact the office of Education Queensland International (Telephone: +61 7 3224 6958).