| DIPLOMA OF HOSPITALITY MANAGEMENT |
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| Course Code: |
THH51202 |
| CRICOS Code: |
063317B |
| Course Length: |
60 weeks |
| Start Date: |
Any Monday during term |
| Contact Hours: |
20 Hours per week |
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This program provides comprehensive career training in all aspects of Hospitality Operations. Graduates are prepared for supervisory and management positions throughout the industry, including careers in hotels, resorts, clubs, taverns and restaurants. After completing your studies your career mobility will ensure you can apply for work almost anywhere in the world, or you may want to operate your own hospitality-related business.
Hospitality management qualifications can lead to work and further study abroad. Students receive training in front of house operations, bar, preparing and serving cocktails, RSA, operating cellar systems, coffee, through to management training in, rostering staff, and managing workplace relations and recruiting staff. The training includes industry field trips, group exercises and online interactive research to enable students to meet the standards set by the hospitality industry.
This nationally recognised course not only prepares students for the domestic hospitality industry, but opens a new world into international customers and their variety of cultural differences and needs. All of our courses are delivered by trained, professional staff and lead to nationally recognised qualifications. Our training is module-based which means that we can offer students a flexible mode of entry commencing every Monday of the academic calendar. Students are also offered direct articulation into undergraduate degrees and Mackintosh College staff can assist in this process.
Students benefit from a wide diversity of classmates from both local and international backgrounds providing a rich learning environment in all our certificate and diploma courses. Many students who have completed the Diploma of Hospitality Management course at Mackintosh College have entered into fulfilling careers in international hotels and resorts locally and overseas.
This course not only offers rewarding career possibilities to hospitality management level, but a gateway to a world of varying cultures and languages who use hospitality services.
If you are concerned about your English Language skills, consider combining your Hospitality Management studies with a course in our English Language School.
Mackintosh College has state of the art training
facilities with classrooms specifically designed for real life
simulations and class room activities to ensure quality practical
training occurs every day. Having a reputation for quality and
technological innovation, students also have access to top quality
computers, high speed internet access, wireless networks, student
intranet, projectors, electronic security, and an award winning
college management system known as ATLAS where students can access
information about their course, timetable and progress at the touch
of a button. For time between classes, students have access to
a fully maintained student common room and a landscaped student
recreational area, in order to do additional study or take time
out to relax. Finally, Mackintosh College’s location provides easy
access via public transport for students and clients alike, making
Mackintosh College a training provider of choice.
CAREER PROSPECTS
The Diploma of Hospitality Management prepares
the student for a future role in Management in the hospitality
industry. Various management positions are available in the industry
with functional roles in:
- Planning & Product
development
- Sales
and Marketing
- Financial
control
- Front
office
- Food
and beverage
- General management
- Reservations
- Human Resources
COURSE CONTENT
| Course
Content |
Code |
| Work with colleagues and customers |
THHCOR01B |
| Work in a socially diverse environment |
THHCOR02B |
| Follow health, safety and security procedures |
THHCOR03B |
| Develop and update hospitality industry knowledge |
THTTCO01B |
| Communication on the telephone |
THHGGA01B |
| Follow workplace hygiene procedures |
THHGHS01B |
| Deal with conflict situations |
THHGCS03B |
| Promote products and services to customers |
THHGCS02B |
| Receive and store stock |
THHGGA06B |
| Coach others in Job Skills |
THHGTR01B |
| Control and order stock |
THHGGA07B |
| Monitor work operations |
THHGLE01B |
| Implement workplace health, safety and security procedures |
THHGLE02B |
| Lead and manage people |
THHGLE08B |
| Develop and implement operational plans |
THHGLE03B |
| Establish and maintain a safe and secure workplace |
THHGLE04B |
| Interpret financial information |
THHGFA06A |
| Manage finances within a budget |
THHGLE13B |
| Prepare and monitor budgets |
THHGLE14B |
| Develop and update the legal knowledge required for business compliance |
THHGLE20B |
| Establish and conduct business relationships |
THHGCS08B |
| Manage quality customer service |
THHGLE11B |
| Roster staff |
THHGLE05B |
| Manage workplace diversity |
THHGLE09B |
| Perform office procedures |
THHGGA02B |
| Provide a link between kitchen and service areas |
THHBFB02B |
| Provide food and beverage service |
THHBFB03B |
| Implement food safety procedures |
THHBCC11B |
| Develop and update local knowledge |
THHGCS01B |
| Process financial transactions |
THHGFA01B |
| Operate cellar systems |
THHBFB05B |
| Clean and tidy bar areas |
THHBFB00B |
| Provide responsible service of alcohol |
THHBFB09B |
| Operate a bar |
THHBFB01B |
| Prepare and serve cocktails |
THHADFB03B |
| Receive and process reservations |
THTSOP06B |
| Provide accommodation reception services |
THHBFO02B |
| Prepare and serve espresso coffee |
THHBFB12B |
| Provide club reception services |
THHBFO09B |
| Provide responsible gambling service |
THHBG01B |
| Develop and update food and beverage knowledge |
THHBFB11B |
| Attend gaming machines |
THHBG01B |
COURSE FEES
| Domestic
Students |
Fee |
| Application Fee |
$ 150 |
| Course Fee |
$ 8,500 |
Domestic Package:
Certificate III in Hospitality (Commercial Cookery) combined
with a Diploma in Hospitality Management
Students study 20 hours per week
Processing fee- $150.00
Materials- $650.00 |
$ 16,950 |
| International
Students |
Fee
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| Application Fee |
$ 250 |
| Course Fee |
$ 11,950 |
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International Package:
Certificate III in Hospitality (Commercial Cookery) combined
with a Diploma in Hospitality Management
CRICOS codes 063316C and 063317B
Students study 20 hours per week
There is plenty of paid work around the Gold Coast High
demand for skilled chefs in Australia.
Processing fee- $250.00
Materials- $650.00
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$ 22,500 |
ENROLMENT INFORMATION
The student handbook can be viewed here. The
handbook contains relevant information for enrolling into a course
at Mackintosh College.
ENTRY REQUIREMENTS
- Click
here to view the entry requirements for Mackintosh
College courses.
DELIVERY & ASSESSMENT METHODS
- Lectures are the principal means by
which course material is delivered. Most classes are conducted
in an interactive fashion. Students are expected to ask questions
and actively contribute to class discussions. A student needs
to be an active member of the class rather than a passive member.
Students are required to comply with college policy on attendance
and academic performance.
- Students are
notified at the start of each module of the content ,
assessment methods , time
frames & outcomes
COURSE OUTCOME
- On successful completion of the Diploma
of Hospitality Management the student will be awarded a nationally
recognised Diploma by Mackintosh International College.
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