Mackintosh College | Hospitality

Mackintosh | Courses | Hospitality (Operations)

CERTIFICATE IV IN HOSPITALITY (SUPERVISION)

Course Content

Course Fees

Enrolment Info


Course Code:	THH42602
Course Length:	12-16 weeks flexible delivery

Gain the skills and acquire a certificate to join the Hospitality Industry. Hotels, Night Clubs, Cocktail Bars, Wine Bars, Clubs. A vibrant growing industry. This course has been designed to ensure the most current accreditation and up to the date Multiskilling techniques available. This combination of formal training and hands-on professional experience is your pathway to career success. Today expectations of employers recruiting staff are extremely high, there is a huge demand for well-trained staff in all areas of Hospitality right now.

COURSE CONTENT

Course Content	Code
Work with colleagues & customers	THHCOR01B
Work in a socially diverse environment	THHCOR02B
Follow health, safety and security procedures	THHCOR03B
Develop and update hospitality industry knowledge	THHHCO01B
Follow workplace hygiene procedures	THHGHS01B
Communicate on the telephone	THHGGA01B
Promote products and services to customers	THHGCS02B
Deal with conflict situations	THHGCS03B
Coach others in job skills	THHGTR01B
Receive and store stock	THHGGA06B
Control and order stock	THHGGA07B
Monitor Work Operations	THHGLE01B
Implement workplace health, safety & security procedures	THHGLE02B
Lead and manage people	THHGLE08B
Interpret financial information	THHGFA06A
Provide Responsible Gambling Services	THHADG03B
Clean and tidy bar areas	THHBFB00B
Operate a bar	THHBFB01B
Provide responsible service of alcohol	THHBFB09B
Prepare and serve espresso coffee	THHBFB12B
Receive and store stock	THHGGA06B
Control and order stock	THHGGA07B
Process financial transactions	THHGFA01B
Provide a link between kitchen and service areas	THHBFB02B
Attend gaming machines	THHBG01B
Roster staff	THHGLE05B
Recruit and select staff	THHGLE07B
Manage quality customer service	THHGLE11B

COURSE FEES

Student Payment Information

Apply Online

Domestic Students	Fee
Application Fee	$ 150
Course Fee	$ 4,500
Materials Fee	$ 200

ENROLMENT INFORMATION

ENTRY REQUIREMENTS

Click here to view the entry requirements for Mackintosh College courses.

DELIVERY & ASSESSMENT METHODS

Lectures are the principal means by which course material is delivered. Most classes are conducted in an interactive fashion. Students are expected to ask questions and actively contribute to class discussions. A student needs to be an active member of the class rather than a passive member. Students are required to comply with college policy on attendance and academic performance.

Students are notified at the start of each module of the content , assessment methods , time frames & outcomes

COURSE OUTCOME

On successful completion of the Certificate IV in Hospitality (Supervision) the student will be awarded a nationally recognised Certificate by Mackintosh International College (Australia).